Health Care Books:
Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
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This ground-breaking book addresses the critical, growing need among healthcare administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
PRODUCT DESCRIPTIONS:
Binding: Paperback
Dewey Decimal Number: 362.10685
EAN: 9780527762933
ISBN: 0527762938
Label: Amer Society for Quality
Manufacturer: Amer Society for Quality
Number Of Items: 1
Number Of Pages: 214
Publication Date: 2001-11-01
Publisher: Amer Society for Quality
Studio: Amer Society for Quality
SIMILAR ITEMS:
• Continuous Quality Improvement in Health Care
• Leading Teams: Expert Solutions To Everday Challenges (Pocket Mentor)
• How to Use Control Charts for Healthcare
• Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies
• Quality Health Care: A Guide to Developing and Using Indicators
CUSTOMER REVIEWS:
Terrific intro to Statistical Process Control -





As a physician who is becoming more involved with quality control, I found this to be an outstanding introduction to the concepts of statistical process control. The abundant practical examples provide a guide as to how these principles can be used effectively in the health care setting. I recommend Carey's book to anyone who wants to get serious about managing the process of quality in healthcare -- I'm buying another copy to share with my staff!
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This book does an excellent job of introducing the reader to the concept of applying Statistical Process Control. Through a great number of mini case studies it shows a number of possible applications. Probably more importantly it amply demonstrates the when to be concerned and when to continue monitoring the situation before reacting.
This is NOT a technical book. The few formulae that are presented are relegated to a small appendix and are virtually unusable. This makes the book more suitable for administrators than for quants.
People actually conducting the studies will not find what they need in terms of formulae. They will find what they need to understand which type of chart is appropriate and how to interpret the results.
Ideally the authors should have included software to actually do the calculations. This would have allowed the non-technical people to actually do their own studies rather than just interpet what others have done.
Horrible - 




Out of all the quality books I have read, this one worst. Mr. Carey has neither the know-how or scope to fully take on any of the issues at hand.
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