Books Magazines

Health Care Books:
Service Quality Improvement: The Customer Satisfaction Strategy for Health Care

Today's shopping tips: "Before committed to purchasing, best is first reviewing several books ..."

---

NOTE: All online transactions are processed at Amazon.com's secure server, using the latest technology on internet's secure transactions.

Manufacturer: Authors Choice Press

List Price: $24.95
Our Price: $15.77
You Save: $ 9.18 ( 37% )
(prices subject to change)
Availability: Usually ships in 24 hours


A goldmine of approaches to help you build a service-oriented culture and focus all employees on service excellence and continuous service improvement. Described as “the bible of service improvement strategy”. Tailored to the needs of administrators, strategy coaches, middle managers, consultants, teams and task force members, this book presents the nuts and bolts of a systems approach to service improvement. The best-practice tools and processes described help you align your organization’s cultural practices and every program, department and individual’s behavior with your service mission.

PRODUCT DESCRIPTIONS:

Binding: Paperback
EAN: 9780595455584
ISBN: 0595455581
Label: Authors Choice Press
Manufacturer: Authors Choice Press
Number Of Items: 1
Number Of Pages: 380
Publication Date: 2007-06-19
Publisher: Authors Choice Press
Release Date: 2007-06-19
Studio: Authors Choice Press


SIMILAR ITEMS:

• Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager
• Love Your Patients! Improving Patient Satisfaction with Essential Behaviors That Enrich the Lives of Patients and Professionals
• Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top
• What's Right in Health Care: 365 Stories of Purpose, Worthwhile Work, and Making a Difference
• Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence

NOTE: All online transactions are processed at Amazon.com's secure server, using the latest technology on internet's secure transactions.
Advanced health care, Alternative health care, Catholic health care, Child health care, Dental health care, Health care clinic, Health care cost, Health care coverage, Health care finance, Health care industry, Health care management, Health care plan, Health care policy, Health care reform, Health care service, Health care system, Home health care, Mental health care, National health care, Occupational health care, Personal health care, Primary health care, Private health care, Senior health care.